Wednesday, July 18, 2012

How to configure Exchange ActiveSync on Nexus 7


The latest Android 4.1 Jelly Bean has built in support for Exchange mail. Microsoft Exchange ActiveSync isan optional add-on in SmarterMail. If you want to connect your Nexus 7 to SmarterMail via Exchange Activesync perform, try the following step by step:

Setup Exchange Activesync on on Nexus 7
* On your tablet, go to Settings > Accounts
* Navigate to Add Account. Select Corporate.
* Enter your full email address and password and select next.
* In the Domain\Username field, type in the format like ***@thedomain.com
* For Exchange Server, enter the URL of your webmail like ***.com.
* If you are using SSL, check "Use Secure Connection (SSL)".
* Select Next and configure data to synchronize.
* Next again, configure your name, and then Done.

17 comments:

  1. I have exchange 2010 at work. This step by step did not help. I have contacted by Exchange system person and they also could not get the Nexus 7 connected. Error is "Couldn't open connection to server."

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  2. I have the exact same problem as stw238. Has anybody with this issue figured it out?

    I configured a galaxy tab for someone at work last week, it worked perfectly with all the same relative bits of info in all the right fields.

    I'd be thrilled to get this to work, otherwise I might have to buy touchdown.

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  3. Same problem for me. Anyone find a solution yet?

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  4. This is becoming a common problem for Galaxy Nexus users running Jelly Bean as well... :-/

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  5. Correct, same issue.

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  6. This is absolutely ridiculous, been having the same problem. Another of Google's dirty trick to get people to move to their service. Terrible terrible 'How to'

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  7. Hi. I think the step above are wrong. I think in the 4th step (domain\username) you need to add both bits of information (in other android devices I have they are added separately - this is unusual). They need to be separated with "\". E.g. domain.dom.com\user678@company.com. Hope this is helpful.

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  8. Same problem with a twist. Had it workink OK and suddenly "Can't open connection to server" so settings are perfect - ????

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  9. Anyone know how to sync contacts from google people to email on the 7?

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  10. Got it.

    Was trying to enter user name like so:

    "john.smith@email.com"

    supposed to be

    "email.com/john.smith@email.com"

    Perfect!

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  11. My Nexus 7 connects to our Exchange 2007 server without any issues. Before blaming the Nexus 7 you need to look at how the Exchange Server and Firewalls are set up on your network. Since I manage the Exchange Server for my company this is easy for me. Exchange ActiveSync has to be enabled on the mailbox for the user wishing to connect to their company's exchange server and the appropriate rule needs to be set on the corporate firewall.

    Again, Nexus 7 works fine with Exchange Activesync. Exchange and the company's firewall have to be set to allow the Nexus 7 to connect.

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  12. Larry what you said is true for an in-house Exchange server. However, what about people using Exchange in the cloud such as Microsoft Office365?

    Office375 works fine with Apple, Windows, and other Android products but not reliably with the Nexus 7.

    I have the same problem as Anon on 9/11. It was working, then it wasn't, removed the settings, reloaded the same settings, still no email.

    I suspect the problem is Jelly Bean needs some fixes in order to work properly.

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  13. There is an issue with Nexus 7/Activesync when using certificate based auth. All other android devices work fine.

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  14. I have a similar issue with Nexus7 and ActiveSync. My Nexus connects to Exchange successfully, but never finishes sync. We have already other Nexus 7 tablets working fine with our Exchange 2010. However with all configurations on the device and on the Exchange double and triple checked by our Exchange and Mobile device admins the device never finishes sync (Waiting for sync...). Exchange logs show the device ID. We also tried to use another account (with a very small mailbox) just to check if the size of my mailbox has anything to do with a slow sync.

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  15. Same issue as Anonymous from Oct 4th. Accepts username and all other configuration and even asks you to accept Exchange security policy. Just says Waiting for Sync and Your email will appear here soon. Left it overnight and still nothing. I've managed to sync a Playbook, BB Z10 a Samsung Galaxy and an iPAD but first time I try the Nexus 7, no joy! Not impressed and can see me sending it back.

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  16. If your exchange server is NOT using SSL, uncheck the SSL box and change the port to 80

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